When the question of entry to a client’s property is raised, cleaning companies are usually in for an awkward situation.
Human instinct tells us not to trust strangers – that goes for cleaning companies as well.
Client’s primarily book cleaning services for two reasons:
- They are just too busy during the day and would rather spend their nights in bed rather than in the company of a broom.
- The stuff that needs cleaning requires costly cleaning equipment and materials that seem impractical for daily use.
For sure, there is always this fear of entrusting your house to people you barely know, which is why we’ve prepared a guide for allaying this fear:
Bridging the Gap
It’s important that you deal with a cleaning company that already has an established reputation in the sector.
It helps to find one willing to pay for any items broken or lost. Prior to that, a good cleaning company should ask you to provide a checklist of valuables you can tick off before and after the job is done. Red flags are raised if a cleaning company does not have such a safeguard in place.
Due Diligence
When hiring cleaners, make sure to do a thorough background check. Any mistake, damage or lost items can bite hard on you, so it’s important to be extra vigilant in ensuring you have the right people to service your home. This is only a simple matter of looking for a cleaning company that does extensive background checks on their staff
Communication is Key
It pays to have proper communication not just when providing instructions to the cleaners but also when in the actual job. Especially while you’re away, it’s important that you keep constant tabs on what the cleaners are currently doing. It’s also important communication lines are open all the time while the cleaners are doing their job. That way, you can stay on top and answer any queries that cleaners might have.
Evidence-Based
Think of this as a spot the difference game. Before and after pictures should help you understand the extent of the cleaning provided. This should give you an assurance that the cleaning company you just hired is all about providing excellent results.
Feedback
After the service, the cleaning company should encourage you to give feedback in the form of a service evaluation or a simple review. You also know you’re in good hands if the cleaning company gives you a heads up on promos and other offers.
Nothing can give you the jitters quite like leaving your home to a cleaning company. But if you consider the takeaways, you can rest easy knowing that your property is in good hands.
